Alkhemy

Alkhemy provides sales as a service, supplying sales staff and processes to other companies. Its team is based in Australia and works by phone and through reporting tools. Clients can add the team to their own staff or hand over the whole sales function.

What Alkhemy offers

• Lead generation: telesales, appointment setting and event registration to create business interest.
• Appointment setting: booking meetings with valuable prospects so a client's sales team can concentrate on closing.
• Inbound lead handling: managing and qualifying incoming enquiries and arranging appointments.
• Sales as a service: embedding staff within a client's team or outsourcing the sales team entirely.
• Reporting: open access to call quality reviews, hourly performance against targets and individual team statistics.

Customers and markets

Examples in its case studies include a registered training organisation, a business finance company and a TAFE college.

Key facts

• Quality checks: customer calls and satisfaction surveys used to improve the sales process
• Team training: provided when staff fall short of their targets