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Quality Assurance Management
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Customer Complaint Tracking
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Service Level Agreement (SLA) Management
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Document Storage
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Review Management
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Review Monitoring
Negative Feedback Management
Review Notification
Data Mining
Machine Learning
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Data Extraction
Statistical Analysis
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Fraud Detection
Linked Data Management
Semantic Search
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Text Mining
Sentiment Analysis
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Text Analysis
Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
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Tagging
Taxonomy Classification
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Artificial Intelligence
Process/Workflow Automation
Predictive Analytics
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iPhone / iPad
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Abbreviation Detection
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Data Retrieval
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Mis-Keyed Variation Detection
Phonetic Variation Detection
Customer Experience
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Content Syndication
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Scorecards
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Built in LMS
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Built-in Course Authoring
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Data Extraction
Email Address Extraction
IP Address Extraction
Image Extraction
Phone Number Extraction
Pricing Extraction
Web Data Extraction
Disparate Data Collection
Document Extraction