Intertec Systems

Established in 1991, Intertec Systems serves organisations throughout the Gulf and the wider Middle East with IT services. It supplies enterprise technology for digital transformation projects, centred on cloud, data and security, and it has offices in the UAE, Saudi Arabia, Oman, Bahrain and India.

Cloud migration, hosting and backup

Cloud work covers the migration of enterprise workloads, hosting and backup. A case study describes a retail group that strengthened its data archiving with cloud-enabled backup, while another describes a container company in Oman that moved to digital operations within two weeks.

Cyber security and managed detection

The company offers managed detection and response, and it operates a cyber security operations centre set up with Tata Communications in the UAE. The company has been named a major player in an IDC MarketScape assessment of managed detection and response, a recognition it lists among its credentials.

Data, analytics and an AI profitability platform

Data and analytics work includes the Profitedge platform, an AI-based profitability tool that Intertec launched with Centriqe. The company also takes on asset integrity projects, reflecting its interest in how organisations manage physical assets.

Enterprise asset management with HxGN EAM

Enterprise asset management is a core line, and one case study concerns a Ras Al Khaimah wastewater agency that used HxGN EAM, formerly known as Infor EAM, to improve productivity, support mobile working and scale with changes to its business model.

Managed IT and end-user services

Managed services cover end-user support and desktop virtualisation. A health authority in the UAE is among the organisations that use end-user managed services, and a UAE bank used desktop virtualisation in its response to COVID-19.

Application modernisation for government bodies and banks

Application work includes Microsoft Dynamics projects and the modernisation of core applications. Case studies describe a transport authority that lifted its customer service through Microsoft Dynamics, an insurer that modernised its core application, and a government entity in Abu Dhabi that improved its digital government services.

Awards from employers and technology vendors

Intertec's recognition includes employer brand awards in the Middle East and partner honours from technology vendors it works with. The company also names its work with a water services utility, Nama Water Services, and with the UAE Ministry of Finance, which it describes as its longest serving innovation partner.