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BPO Service Company

inspiro

Outsourcing provider of customer experience, business process services and digital solutions for global brands

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About inspiro

Inspiro is a business process outsourcing company offering customer experience management, business process services and AI-enabled digital tools. It says it serves large global brands and is backed by Altius Link, a partnership of KDDI Corporation and Mitsui & Co., Ltd.

Services

  • Digital customer experience: contact centre operations across voice and digital channels.
  • Business process services: back-office work improved through Lean Six Sigma methods.
  • AI-powered digital solutions: automation, analytics, agent assistance and workforce intelligence.
  • CX analytics and insights: turning customer data into guidance.
  • Work-at-home delivery: remote agent models for business continuity.

Who it works with

Large enterprises, described as Fortune 1000 companies. Earlier material describes a network of thousands of agents across dozens of delivery centres in Asia and elsewhere.

Key facts

  • Parent group: Altius Link
  • Recognition: Stevie Awards for customer service

Profile written by TrustList from the business's own published information, Oct 2026.

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