ID Impact

ID Impact is a B2B call centre that specialises in telemarketing. Its agents make the first contact with prospects, qualify them and pass them to the client's sales team, so that salespeople can concentrate on closing. The website is written in French.

What ID Impact offers

• Inbound campaigns — follows up web leads so that none goes unanswered.
• Outbound prospecting — B2B calling campaigns to build a sales pipeline.
• Appointment setting — qualified face-to-face, telephone or web demonstration meetings.
• Direct sales — agents who sell by phone.
• Database profiling and cleaning — preparing contact data before campaigns.
• Opportunity calculator — an online tool estimating campaign potential by market and company type.

Who it works with

Technology firms, financial services and marketing or advertising companies, on pilot campaigns as short as two months or longer programmes.

Key facts

• Language: French
• Type: B2B call centre