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BPO Service Company

Greenwave

Estonian claims handling and 24-hour emergency assistance provider working for insurers across the Baltics

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About Greenwave

Greenwave, operated by Roheline Laine OÜ, handles insurance claims and provides round-the-clock emergency assistance in the Baltic region and elsewhere in Europe. It has done this since 2002 and works in the background for larger brands.

What Greenwave does

  • Home insurance claims handling: processing of household claims.
  • Commercial property claims handling: claims for business premises.
  • Asset valuation: setting the market value of assets.
  • 24-hour emergency assistance: help at any hour on behalf of partner brands.

Who it serves

It acts as a white-label subcontractor, so many end users do not know Greenwave delivers the service. Brands named include SOS International, ERGO, Seesam, Gjensidige Baltic, PZU, Swedbank, DNB and LHV, along with several car manufacturers.

Key facts

  • Founded: 2002
  • Subsidiary: Green Wave Latvia SIA, established in 2008
  • Certification: ISO 9001:2015 quality management since 2009
  • Community work: a charity programme running since 2012

Profile written by TrustList from the business's own published information, Sep 2026.

Categories & features

Rankings

As of 2026-10-07. Organic ranks only; sponsored placements are never ranks.

What the business tells TrustList

Certifications and partner status
ISO 9001 evidence sent
Founded
2002 (24 years) evidence sent

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