BPO Service Company

Greenwave

Estonian claims handling and 24-hour emergency assistance provider working for insurers across the Baltics

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TrustList summary

Greenwave, operated by Roheline Laine OÜ, handles insurance claims and provides round-the-clock emergency assistance in the Baltic region and elsewhere in Europe. It has done this since 2002 and works in the background for larger brands.

What Greenwave does

Home insurance claims handling: processing of household claims.
Commercial property claims handling: claims for business premises.
Asset valuation: setting the market value of assets.
24-hour emergency assistance: help at any hour on behalf of partner brands.

Who it serves

It acts as a white-label subcontractor, so many end users do not know Greenwave delivers the service. Brands named include SOS International, ERGO, Seesam, Gjensidige Baltic, PZU, Swedbank, DNB and LHV, along with several car manufacturers.

Key facts

Founded: 2002
Subsidiary: Green Wave Latvia SIA, established in 2008
Certification: ISO 9001:2015 quality management since 2009
Community work: a charity programme running since 2012

Summary written by TrustList from the business's own published information, Sep 2026.

Categories & features

Rankings

Greenwave is ranked on 2 TrustList rankings: #2 on 1 and #21 on 1.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. Greenwave has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Bpo service company · 2 rankings

#2of 96
Insurance
It is the only one of the top 72 here listing charity and white label.
Its profile: “Greenwave, operated by Roheline Laine OÜ, handles insurance claims and provides round-the-clock emergency assistance in the Baltic region and elsewhere in Europe.”
Of the top 72 here, 48 also cover medical and 28 also cover medical billing; 5 also work in United States and 4 also work in Florida.
Behind e-care India, ahead of Insuresoft.
#21of 61
Partners
It is one of 4 here listing education and one of 6 here listing insurance.
Of the top 54 here, 15 also cover outsourcing and 10 also cover goals; 2 also work in Africa and 2 also work in Phoenix.
Behind Golden Gate BPO Solutions, ahead of GSA Business Development.