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BPO Service Company

English Call Centre

Outsourced English-language call centre offering customer support, telesales and lead generation for overseas businesses

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English Call Centre cover

About English Call Centre

English Call Centre, known as ECC, provides customer contact services delivered in English. Its website says it serves companies in Europe and other non-English-speaking countries that want to reach English-speaking customers or scale up in English-speaking markets.

Services

Customer support: agents handle enquiries from customers in different countries, in English.
Web chat: live agents answer questions from overseas customers.
Lead generation: pre-sales calls made on the client's behalf.
Technical support: help with networks, hardware, software and electronic devices.
Telesales: inbound and outbound calling, including upselling and cross-selling.
Retention and win-back: calls aimed at keeping and recovering customers.
Staffing: supply of staff to match a client's requirements.

Clients

Multinational companies that need round-the-clock cover across time zones.

Key facts

Availability: 24 hours a day, as stated
Locations: pages for centres in Germany, Singapore, Russia, Dubai, Thailand and Spain

Profile written by TrustList from the business's own published information, Sep 2026.

Rankings

As of 2026-10-11. Organic ranks only; sponsored placements are never ranks.

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