BPO Service Company

English Call Centre

Outsourced English-language call centre offering customer support, telesales and lead generation for overseas businesses

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TrustList summary

English Call Centre, known as ECC, provides customer contact services delivered in English. Its website says it serves companies in Europe and other non-English-speaking countries that want to reach English-speaking customers or scale up in English-speaking markets.

Services

Customer support: agents handle enquiries from customers in different countries, in English.
Web chat: live agents answer questions from overseas customers.
Lead generation: pre-sales calls made on the client's behalf.
Technical support: help with networks, hardware, software and electronic devices.
Telesales: inbound and outbound calling, including upselling and cross-selling.
Retention and win-back: calls aimed at keeping and recovering customers.
Staffing: supply of staff to match a client's requirements.

Clients

Multinational companies that need round-the-clock cover across time zones.

Key facts

Availability: 24 hours a day, as stated
Locations: pages for centres in Germany, Singapore, Russia, Dubai, Thailand and Spain

Summary written by TrustList from the business's own published information, Sep 2026.

Rankings

English Call Centre is ranked on 2 TrustList rankings: #8 on 1 and #12 on 1.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. English Call Centre has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Bpo service company · 2 rankings

#8of 10
Dubai
Its profile: “- Availability: 24 hours a day, as stated - Locations: pages for centres in Germany, Singapore, Russia, Dubai, Thailand and Spain English Call Centre, known as ECC, provides customer contact services delivered in English.”
Of the 10 here, 5 also cover cloud and 5 also cover outsourcing; 2 also work in Middle East.
Behind DUTECS Cloud IT Solutions, ahead of Ensign.
#12of 8
Singapore
Its profile: “- Availability: 24 hours a day, as stated - Locations: pages for centres in Germany, Singapore, Russia, Dubai, Thailand and Spain English Call Centre, known as ECC, provides customer contact services delivered in English.”
Of the 8 here, 3 also cover information technology and 3 also cover lead generation.
Behind centVoice Pte Ltd, ahead of inCall Systems.