BPO Service Company

Crystal Billing Services

Phoenix medical billing company handling insurance claims, authorisations, appeals and coding for practices

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TrustList summary

Crystal Billing Services takes on insurance billing for medical practices so clinicians can concentrate on patients. All of the work is carried out by its own staff in Phoenix, Arizona, with no offshore outsourcing.

Services

Pre-approvals: pre-authorisations, pre-notifications, pre-certifications and pre-determinations with insurers.
Claims handling: filing medical claims, processing them and following up until they are resolved.
Claim appeals: challenging denied claims where needed.
Coding advice: guidance on coding so practices receive the full reimbursement insurers allow.

Customers and markets

It serves medical practices. The team is made up of experienced billers and Certified Professional Coders who deal directly with insurance companies. Practices can send claims when they are ready rather than on a fixed cycle, and the firm says it aims to cut the share of claims that go uncollected. It describes honesty, fairness and transparency as its core values.

Key facts

Based in: Phoenix, Arizona
Staff: billers and Certified Professional Coders
Delivery: all work done in-house in the US

Summary written by TrustList from the business's own published information, Sep 2026.

Categories & features

Rankings

Crystal Billing Services is ranked on 2 TrustList rankings: #5 on 1 and #33 on 1.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. Crystal Billing Services has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Bpo service company · 2 rankings

#5of 6
Phoenix
It is one of 5 here listing insurance and medical.
Its profile: “All of the work is carried out by its own staff in Phoenix, Arizona, with no offshore outsourcing.”
Of the 6 here, 5 also cover insurance and 5 also cover medical; 2 also work in Arizona.
Behind Cosmopolitan Medical Communications, ahead of DDR Medical Billing and Consultants.
#33of 96
Insurance
It is one of 48 here listing medical.
Its profile: “Crystal Billing Services takes on insurance billing for medical practices so clinicians can concentrate on patients.”
Of the top 72 here, 28 also cover medical billing and 18 also cover outsourcing; 5 also work in United States and 4 also work in Florida.
Behind Crest Point, ahead of Data Entry Inc.