BPO Service Company

ContactCentre.ie

Outbound call centre in County Donegal, Ireland for telephone market research, charity fundraising and lead follow-up

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TrustList summary

ContactCentre.ie is an outbound calling business in Carndonagh, County Donegal, where 50 local callers work on telephone campaigns for Irish and international clients. Its owner has 28 years in outbound calling, and clients deal with the owner directly about each piece of work.

Products and services

Market research: telephone fieldwork, polling and interviews, including national polls.
Charity fundraising: regular giving, reactivating lapsed donors, upgrades and following up donor leads.
Customer or member calling: campaigns that need a capable caller and a clear outcome.
Campaign reviews: finding the point where a struggling calling campaign is failing before changing it.
Same-agent callbacks: the agent who made first contact owns the follow-up call.

Customers and markets

Its clients include charities and non-governmental organisations, market research agencies and businesses. It has taken calls for the RTÉ Does Comic Relief appeal night.

Key facts

Based in: Carndonagh, County Donegal, Ireland
Team: 50 people, 25 full-time and 25 flexible
Experience: owner has 28 years in outbound calling; the company has run for 13 years
Results: more than 150,000 regular givers signed up for charities

Summary written by TrustList from the business's own published information, Sep 2026.

Rankings

ContactCentre.ie is ranked on 1 TrustList ranking at #5.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. ContactCentre.ie has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.