CallTools

A Simple User Interface

with Added Functionality Everything starts with the agent experience Simple enough to get started right away, yet advanced enough to handle all aspects of client interaction Your agents will provide data that can elevate your campaigns and improve engagement

SMS & History Details

Incoming calls connect seamlessly to our integrated web phone, even with active dialing campaigns

CRM built into the software helps manage contacts and organize campaign efforts

Send a custom SMS message with attachments or use a SMS template created beforehand

Joining and exiting campaigns is quick and easy for agents, one button gets you started right away

Simple icons quickly show when a number is a mobile phone or on the Federal DNC or company DNC

Compose an email or SMS, schedule appointments, and view all activity in the contact toolbar

Incoming call queues allow agents to join and exit quickly, expanding your inbound capabilities instantly

Push contact details to your third-party CRM, view their business on Google Maps, and more

See every interaction with a contact Our detailed history quickly shows recent calls, SMS, emails and more

We monitor and maintain the reputation of your phone numbers to improve connectivity through higher answer rates

No Manager Seat Cost

Cloud-based, hosted solutions offer speed and reliability, as well as simple and affordable setup and maintenance

No Long Distance Fees

Manager seat is included with purchase, allowing you to monitor your contact center’s performance in real-time

No additional fees when you use the platform as virtual call center software to keep all your agents connected

The CallTools Power

Contact Center A Manageable Approach to Contact Center Software Maximize agent productivity at your call center with a solution that manages your calls for success from beginning to end Better campaigns start with improved contact management, smarter calling lists, redundant redial rules and abundant automations

We’ve tested multiple dialers available on the market This is one is the one you want for your business

– Tim N – One of the best dialer’s I have used with a lot of options and highly detailed Great staff and tech team

– Lahra W – I have to say the product is great, but more importantly the people, specifically my AE He is a true professional

– Jason M –