BritePen

BritePen, trading as BritePen Virtual Services, provides remote administrative help and operations consulting. Led by principal Karen Byer, the team draws on more than 20 years of business experience and works across the US, Europe and the Caribbean. It takes on both ongoing support and one-off projects.

Products and services

• Virtual assistance: calendar management, hosting virtual meetings, research, database management and travel arrangements.
• Copywriting and editing: social media posts, email marketing, website copy and business proposals, plus stylistic or mechanical editing.
• Customer support: handling customer queries on a client's behalf.
• Social media content: writing material to build a business's online presence.
• Administrative and operations consulting: streamlining systems and helping small firms scale, including operations management work in the Caribbean and Central America.

Customers and markets

Its clients are small businesses, entrepreneurs and nonprofit organisations that want to hand off administrative work.

Key facts

• Principal: Karen Byer
• Experience: more than 20 years
• Regions: US, Europe and the Caribbean