Best Answering Service

Best Answering Service is a quote-matching service for companies that want to outsource their phone calls. It does not answer calls itself: a business describes what it needs, and the service passes the request to one or more partner answering companies, which then quote and deal with the client directly.

What Best Answering Service does

• Provider matching: connecting a business with several answering service companies so it can compare quotes.
• 24/7 and after-hours cover: access to providers that take calls around the clock or when lines are busy.
• Appointment setting and dispatch: partner agents who book appointments and route calls.
• Lead capture and order taking: call handling that records enquiries and orders.
• Bilingual answering: providers with bilingual operators and US-based agents.
• Reviews and comparisons: write-ups of answering service providers in the United States.

Clients

It targets law firms, medical practices, funeral homes, property managers and small businesses across the United States.

Key facts

• Based in: United States
• Model: referral to affiliate providers, informational only
• Features offered through partners: CRM integration, call transfer, appointment scheduling