Answerpoint

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Calls are answered by friendly UK staff

Stay in touch with your customers anywhere

Innovation for a better customer experience

Answerpoint's knowledgeable receptionists and PAs can answer calls in your company's name, take messages, transfer calls, deal with customer queries, make appointments and much more. Whether you are just starting up, an existing SME or a large corporate entity, We can offer you a complete customer contact center solution at a fraction of the cost.

With Answerpoint on your side, your business can open up to new opportunities, be more flexible, save on business overheads, have more cashflow, avoid staffing issues, be more competitive and portray an enhanced business image. You will be able to focus on important management tasks while we take care of your customer calls.

Professional Call Answering Services

Answerpoint is a professional business call answering service company With over 25 years’ experience in telephone answering and virtual receptionist services, we are best placed to understand your business requirement We are unique and down to earth in handling your business calls, we ensure every call is answered to the highest standard leaving your customers happy and satisfied

Affordable Solutions For Small Businesses. See The Benefits Of Our Services

Answerpoint’s business answering services provides an innovative and more productive way of working, saving you money and making you more profitable Our experienced and friendly customer service agents can answer your business calls in your company’s name and act as your receptionists Whether you require a simple call answering service for basic message taking, switchboard overflow, call diversion, appointment making, order taking or more complex customer support or call centre support, we have the answer for all Try our Service TOTALLY-FREE for 7 days and see the benefits our service Call us today and you could be up and running within 2 hours

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Our team quickly becomes a seamless extension of yours

We make a point of recruiting for attitude and matching you with individuals who complement your business, so you can be sure they'll truly reflect how you want to speak to customers.

Widespread employee loyalty means you're getting very experienced people working as trusted members of your team, permanently eliminating the need to recruit, hire and train in-house.

Be it over the phone or through technology, the smile our team bring to every interaction will enhance your service provision and make sure customers keep coming back to you.

Truly fab service, since using Answerpoint, our business has grown enormously We are getting more calls answered at a small price, Answerpoint answers our calls promptly and professionally, our messages are then emailed instantly to relevant staff Very reliable and trustworthy company Mike

TRULY FAB SERVICE, SINCE USING

I just thought I would write a review on Answerpoint ltd just to say thank you for a wonderful service they provide for my Alan Mcknight

I JUST THOUGHT I WOULD

Thanks, Answerpoint Limited They have provided us superb services with excellent customer services I recommend them to anyone who seeks first class answering services Keep up the good work Sam

THANKS, ANSWERPOINT LIMITED. THEY HAVE

Anwserpoint have provided us with excellent service We have used them for many users and continue to do so Highly recommended Jalal Miah Our offices and staff are all based in the UK and your calls will be answered by fully trained and professional receptionists

We welcome all types of businesses including self employed, home workers, new business start-ups and small to medium enterprises ( SME) Answerpoint offers 14 days totally free trial of our service Just give us your business details and call handling instructions and leave the rest for us to impress

Our pricing is extremely competitive, simple and transparent based on price per call We do not charge for unwanted marketing calls We offer packages to suit all budgets

Yes we answer all calls in your company’s name, as per your instructions Your dedicated PA will represent you and your business and will create an impression to be your own staff

All our staff are vigorously trained to provide a high quality of service and consist of both female and male receptionist We are unable to provide a specific staff to be allocated to your calls only

In order for us to answer your calls efficiently, we require the following information: your name, address, and contact details,  Business name, business address, tel no, email, website, brief, business background, call handling instructions (How to greet callers and what to say and what information to take), message forwarding method, expected call volume