Acquistion Technologies

Acquistion Technologies is a contact centre business in Tampa, Florida that runs sales and lead generation campaigns by phone and webchat. Its agents work on-shore and in-house, and it pairs them with its own lead validation technology.

What Acquistion Technologies does

• Inbound, outbound and blended campaigns: prospect development, lead generation, warm transfers and sales.
• Qualify and transfer: screens and ranks prospects before passing them to partner closing teams.
• Lead validation: its own system links web form leads with an IVR to check large volumes of inbound calls before an agent picks up.
• Live webchat: proactive chat at key points in a web funnel, which can move on to a phone call.
• Variable inbound handling: cover for calls when volume is hard to predict, plus self-service options around the clock.
• Lead generation production: design and build of lead capture, with links to IVR, call centres and other third-party systems.

Who it works with

It looks for up-selling and cross-selling work at or after purchase, and for repeat-purchase products and services.

Key facts

• Based in: Tampa, Florida, USA
• Workforce: on-shore, in-house and licensed agents