BigStep Technology

Chatbots, automation and AI-driven products

Software engineering for product companies is the core of BigStep Technology, a firm that now presents itself as an AI-driven, cloud-native business. Its portfolio runs from chatbots and voice assistants to robotic process automation, real-time communication apps and SaaS platforms. The company says it works on the latest technology stacks and builds applications that are easy to use, strong in function and able to scale.

How the engineering teams are organised

BigStep supplies dedicated teams of technical talent to startups, enterprises and fast-growing technology businesses that want to build products that users will adopt and keep. Its engineering covers full-stack web work, enterprise software, backend and API development, DevOps consulting and AWS work. The company also offers product engineering and development services, and says it can help enterprises establish captive offshore teams so they reach skilled engineers without the usual start-up costs. Its cloud offering is meant to run businesses on infrastructure that is agile, reliable, secure and cost-effective.

Live shopping, messaging and community platforms

BigStep's Channelize.io product is a live stream shopping solution that mixes selling with education, engagement and entertainment, and it includes chat and calling inside the app. The company says the same real-time foundation supports messaging, video calling and live broadcasting for other clients. It describes these products as ready-made, so a client can adopt one without commissioning a full custom build. For online communities it offers SocialApps plugins for the SocialEngine network platform, including directory and pages plugins and groups and events packages. The company says these products are used by millions of users around the world, and that the SocialApps developer is one of the largest for that platform.