Botgo

Botgo is a chatbot product developed by Globtier, aimed at businesses that want automated conversations on their websites and other channels. It uses natural language processing and machine learning to answer visitor questions, capture leads and gather feedback.

What Botgo offers

• Chatbot templates — ready-made bots for lead capture, conversions, customer feedback and support that can be adjusted in a few clicks.
• Conversational AI — written and voice conversations that keep context through an exchange with a visitor.
• Human hand-off — a live chat feature that passes a conversation from the bot to a human agent.
• Multi-channel engagement — one platform for reaching prospects on a website or inside an application in real time.
• Analytics and reporting — conversion tracking, reports and chat insights about how each bot performs.
• APIs — chatbot APIs that can be installed or updated without downtime and tested with A/B experiments.

Who it works with

The product is pitched at businesses of any size that want to automate FAQs, support and sales conversations across different business functions.