VFS Global Group

VFS Global Group runs the administrative side of visa, passport and identity services on behalf of governments and diplomatic missions. It does not take part in deciding whether an application is approved or refused, leaving that assessment to the government concerned.

What VFS Global Group offers

• Visa application handling — receiving and processing applications for client governments.
• Passport services — administrative support for passport applications.
• Biometric enrolment — collecting fingerprints and photographs.
• Citizen services — other identity management and public-service tasks.

Who it works with

Client governments and diplomatic missions, and the visa applicants who use them.

Key facts

• Network: 3,436 application centres in 148 countries
• Clients: 64 governments
• Founded: 2001, with more than 217 million applications processed since