Boston SoftDesign

Boston SoftDesign provides enterprise technology services including AI consulting, ERP and CRM support, automation and systems integration, custom software development, and ongoing managed IT support. Its ERP work centres on NetSuite implementation, optimisation and support, while its CRM services aim to bring sales, service and customer data together into a single system. Its automation and integration work draws on Workato-based tooling to connect a client's various applications and data sources. The company also publishes articles on AI adoption, covering topics such as agentic AI and AI readiness assessments intended to help businesses plan technology investment. It describes itself as having more than 250 engineers and more than twenty-seven years of experience in information technology, though it does not state a headquarters location or founding year on the pages reviewed.