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Top Call Center Companies for IT Services

5 call center companies ranked by rating, review volume and listing quality.

IT services is the broadest label in this directory and covers, at different firms, entirely different work: managed infrastructure and helpdesk, project-based software delivery, cloud migration, security, procurement, or some combination sold as one relationship. Two providers under this heading may have almost nothing in common.

Because the label is wide, the useful filter is the engagement model rather than the capability list. Is this a retained relationship with a service-level agreement and a monthly cost, or project work quoted per piece? Who is accountable when something breaks at two in the morning, and what does the contract actually promise? A provider that answers those precisely is describing a real service; one that answers in capabilities is describing a brochure.

Between them, the 5 call center companies on this page cover cloud (3), monitoring (3), security (3) and external (2). 5 of them have written a profile you can read before you get in touch.

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  1. Design IT Solutions logo

    Cloud · Monitoring · Security

    Healthcare organizations are the clearest focus of Design I.T. Solutions, a managed IT firm headquartered in Spokane, Washington, serving clients nationwide.

  2. EURODESK logo

    Monitoring · external · Also in Europe

    Operating from Belgrade in Serbia, EURODESK provides nearshore IT support and customer contact services.

  3. Gregory Micallef Associates logo

    Cloud · Responsive · Also in London and Beckenham

    London IT support and telephone systems firm for small and medium-sized organisations, with managed services and consultancy

  4. Innovation Networks Inc. logo

    Cloud · Security · Also in Vancouver and Montreal

    Innovation Networks Inc. takes over the day-to-day running of a company's technology so its managers can attend to the business.

  5. Innovative Dynamic Networks, Inc. logo

    Monitoring · Security · Responsive · Also in Wisconsin and Chicago

    Innovative Dynamic Networks, Inc., known as IDN, operates from Racine, Wisconsin, and was founded in 2004 to provide managed IT services.

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