Jezzam

Anyone who runs classes, workshops, appointments or events from a diary full of phone calls and double bookings is the person this scheduling software is written for. It is a browser-based booking system for small and medium-sized organisations, and nothing has to be installed to use it.

Taking bookings at any hour

Customers book online at any time of day without ringing the business. The owner manages everything from a calendar that handles several staff, shared resources and more than one location. Staff and resources can be booked separately or together, so a studio room and an instructor can be reserved as one booking when that is what the activity needs. The software supports one-to-one appointments as well as courses, classes, events and workshops, and the provider says it is simple to set up even for more complicated organisations.

Payments, memberships and reminders

Online payments are collected through the system, manual payments can be recorded, and refunds are managed in the same place. Bookings can be public or limited to members: an organisation can invite members to log in and book categories specific to them. Automated email reminders are there to cut no-shows, and further automated messages let a business keep customers informed without writing each one.

Customer records and reports

Each customer has a record with contact details, notes and a full booking history. Customers can create their own profile and manage their bookings from one place. Key reports give an overview of how the business is doing, and all data can be exported to Excel when needed. The system can be customised to fit how a particular business works.

Who uses it, and how it is hosted

The users it mentions run floral workshops, a tennis club, meditation courses and a village hall, which shows how far the product stretches from sport and wellbeing into community venues. It says the software is hosted in enterprise-grade data centres with secure browsing and strict password policies. It works on desktop computers, Macs and mobile devices, so the owner can manage the diary from the office or on the move. Help guides, help videos and a blog support new users.

Jezzam is online booking software for small and medium-sized businesses. It runs in the browser on desktops and mobile devices, so nothing needs to be installed. Customers can book at any hour without phoning.

What Jezzam does

• Appointment scheduling: supports several staff, resources and locations.
• Courses, classes and events: handles workshops as well as one-to-one appointments.
• Online payments: collects card payments, records manual payments and manages refunds.
• Public and membership bookings: the two types can be mixed.
• Reminders and reports: plus customer management.
• Help material: a blog, help videos and guides.

Clients

Testimonials on its pages come from a florist running workshops, a tennis club, a meditation teacher and a village hall.