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Artificial Intelligence Company

Polygrade

New· 4

AI claims automation for home warranty companies and service providers, with agents for claim intake, triage, authorisation, parts ordering and payment; says it has processed more than 44,500 claims.

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  • Canada
  • Toronto
  • Warranty Management
  • Claims Management
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TrustList summary

Polygrade is an AI platform that automates the claims lifecycle for home warranty businesses. Its site says it handles first notice of loss, triage, parts, authorisation and payments faster and with fewer errors, and it is aimed at warranty companies and the service providers who carry out repairs. Operations, executive, data and customer support teams are the people it names as users.

The platform is organised as a set of agents. An intake agent takes claims by voice, text, SMS and chat. A triage agent pre-diagnoses the failure and adds appliance details to the claim. An authorisation agent compares the proposed spend with policy terms and claim history. A parts ordering agent decides what to buy by price or by a company's own rules, and a payment function completes payouts and reconciliation.

Polygrade reports more than 44,500 claims processed, 13.6 million dollars in potential savings identified, a 55 per cent drop in incorrect dispatches and an 8 per cent drop in truck rolls. Its copyright line names ProPay AI, Inc as the operating company. The site does not give an address; news reports place it in Toronto. Pricing is not published.

Key facts

  • Operating company: ProPay AI, Inc
  • Serves: home warranty companies and service providers
  • Agents: intake, triage, authorisation, parts ordering, payments
  • Reported results: 44,500+ claims, 55% fewer incorrect dispatches
  • Base: Toronto, per news reports

Summary written by TrustList from the business's own published information, Oct 2026.

Categories & features

  • Canada
  • Toronto
  • Warranty Management
  • Claims Management

Trust Score

4/ 100
Trust Score: New

An earned signal from verification, reviews, awards, transparency and engagement - the vendor can't buy it.

Verification
0/100 · 20%
Reviews
0/100 · 30%
Awards
0/100 · 15%
Transparency
18/100 · 20%
Engagement
0/100 · 15%
Joining soon
Recommendations
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Complaints
Coming soon

Updated 10/7/2026

Rankings

Polygrade is ranked on 1 TrustList ranking at #38.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. Polygrade has no reviews yet, 2 of the 10 profile details we look for and a Trust Score of 4. Where no listing on a page has been reviewed, the order follows the profiles alone.

Artificial intelligence company · 1 ranking

  • #38of 34
    Canada

    It is the only one of the 34 here listing claims management and warranty management.

    Of the 34 here, 21 also cover artificial intelligence - AI and 21 also cover eCommerce; 3 also work in Toronto and 2 also work in North America.

    Behind PatternedScience, ahead of Quadrical.ai.

As of 2026-10-31. Organic ranks only; sponsored placements are never ranks. How TrustList ranks

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