EORA

EORA is an artificial intelligence company that designs, builds and rolls out AI agents inside large organisations. It has worked on AI projects since 2016 and structures engagements around a pilot delivered in about eight weeks, with agreed performance measures.

What EORA offers

• AI strategy and use cases — identifying where AI adds value, estimating impact on staff time and planning the rollout.
• AI Sprint pilots — a short programme to build a working pilot for one or two use cases and test the business case.
• Production deployment — choosing the stack, designing architecture, connecting data and systems, and setting up testing, monitoring and security controls.
• Contact centre agents — automated replies, real-time help for human agents and handling of routine requests through CRM and telephony links.
• Ready-made solutions — prebuilt agents for search, support, HR and finance.
• Chatbots with computer vision — earlier work includes a messaging bot that recognised products from photos for office food sales.

Who it works with

EORA serves enterprises, addressing executives, AI and ML directors and contact centre heads. Earlier clients named include WorkEat, the Skolkovo Technopark and Dodo Pizza, in restaurants, delivery and FMCG.

Key facts

• Active since: 2016
• Recognition: its business development team won the first e-commerce hackathon in Qatar