Empolis Information Management GmbH

Empolis Information Management GmbH is a German software maker focused on knowledge management with AI. Its software combines component content management with a knowledge base, so the right information reaches the right person for the task. Products are sold under licence or as software as a service.

What Empolis Information Management GmbH offers

• Industrial Knowledge — standard software for managing and delivering company know-how.
• Customer service and after-sales — central knowledge access for staff, customers and partners.
• Field service app — works offline and aims to reduce repeat visits.
• Production and shopfloor — helps with set-up times, downtime and maintenance records.
• Quality management — faster fault analysis and wider rollout of relevant information.
• Video2Knowledge — AI extracts work steps and tags them from recorded video.

Who it works with

Its website says more than 300 companies use the software, and it addresses decision-makers in companies and public authorities.

Key facts

• Deployment: on-premise licence or SaaS
• Technologies: case-based reasoning, semantic search, text mining and big data
• Language: German-language site