JOURNEY

JOURNEY, trading as Journey Digital, is a design and strategy agency that builds digital products for large organisations and growing companies. Its site lists offices in Auckland and London. The studio combines consulting with product design, aiming to improve the experience customers receive.

What JOURNEY offers

• AI strategy and integration — planning, building and tuning AI features.
• Digital product design — apps, platforms and websites created end to end.
• Custom web applications and API work — bespoke software and system integrations.
• Business model innovation — advisory work on how a company can operate differently.
• Customer service tools — AI-supported service systems.
• Data analysis — using customer data to guide decisions.

Who it works with

Enterprises with large ambitions and scale-ups ready to grow. Healthcare providers are a named focus, with work on patient experience, and the portfolio also includes wealth management and aviation projects.

Key facts

• Based in: Auckland and London
• Method: Solve & Evolve
• Awards: design awards from the Good Design, New York Design and London Design programmes