HostSeven

Collections software for banks and collection offices

HostSeven has been in software for more than two decades. Its systems serve organisations of every size, from small firms to large enterprises. Its collections systems serve commercial banks and debt-collection firms in its home market, and the company names itself a principal supplier of such systems. Its flagship collections product is TurboCobro, which automates calls to debtors, reminders and balance enquiries.

VeoCRM modules for customer relationships

VeoCRM is a customer relationship platform for managing relationships with clients. Its module set spans debt collection, customer loyalty, campaigns, claims handling, selling and analytics. The company argues that clients are a business's most important assets, and that durable, mutually beneficial relationships need steady tracking over time.

Freight, courier and gym management

The courier and freight system manages parcel, air and sea cargo, with a CRM for tracking interactions and a workflow that maintains and defines the status of each shipment and its activities. Gym management software handles membership fees and billing, cash reconciliation, medical evaluation, measurement history, exercise routines, attendance and connection to biometric devices, with statistical reports.

Automated calls, IVR and marketing email

Messaging tools include automated outbound calls with a predefined message, personalised for each recipient, which the company says a single telephone system can run at up to 1,000 calls per line. Inbound calls can receive automated answers on balances, dates and claim status. Interactive voice response systems and bulk marketing email are offered, along with a telemarketing and contact center module that supports call scripts and campaign forms.

ISO 29110 certification since 2022

HostSeven reports that it has held ISO/IEC 29110 certification for software engineering since 2022, and that it was among the first companies in its country to achieve it. The standard is a series of international guidelines for software engineering in small organisations.