D2

D2 designs and builds bespoke operations platforms shaped around a client's existing workflows, using its own reusable technology. Delivery takes around 90 days, and the client owns the intellectual property, code and infrastructure afterwards. It pitches the approach to firms whose work is spread across many tools, or who find a full ERP system too heavy.

What D2 offers

• Custom operations platforms — one system replacing a set of separate tools.
• AI automation — AI agents that take over repetitive processes.
• Integration — connecting the platform with a client's current tools and data.
• Discovery and design — mapping operations and picking the processes worth automating.
• Ongoing support — changes to the system after launch.

Who it works with

D2 names franchise operators, service companies and construction firms among its targets. Case studies cover a Canadian accounting firm, mortgage processing and multi-site event operations.

Key facts

• Delivery time: around 90 days to launch
• Ownership: client keeps the code, IP and infrastructure
• Earlier work: service design, UX/UI design, dedicated development teams and an HR assistant product