Answering Service Company

E-Satisfaction

Customer service outsourcing provider with contact centres in France for businesses of all sizes

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TrustList summary

E-Satisfaction is a customer service business that provides outsourced customer care, call handling and customer satisfaction work for organisations. It is part of the Iteractii group. Its site says it works in a collaborative way, offering clients training, service and reporting, with a team recruited and trained to match each client's expectations.

What E-Satisfaction offers

Outsourced customer service: total or partial outsourcing of customer service and after-sales support, through a contact and call centre in France.
Telephone reception: improving how calls are answered, with staff who can work in several languages.
Customer satisfaction surveys: measuring how satisfied customers are.
After-sales service optimisation: improving after-sales service with suitable tools.
Customer loyalty: retention work and reputation monitoring for client brands.

Customers and markets

Organisations of any size that want customer service handled by a specialist provider, including businesses that need a multilingual phone service.

Key facts

Contact centres: France
Group: Iteractii

Summary written by TrustList from the business's own published information, Oct 2026.

Categories & features

Rankings

E-Satisfaction is ranked on 2 TrustList rankings: #4 on 1 and #12 on 1.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. E-Satisfaction has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Answering service company · 2 rankings

#4of 9
Reporting
It is the only one of the 9 here listing utilities and one of 2 here listing consumer products & services.
Its profile: “Its site says it works in a collaborative way, offering clients training, service and reporting, with a team recruited and trained to match each client's expectations.”
Of the 9 here, 3 also cover security and 3 also cover telecommunications.
Behind Daniels Communications, Inc., ahead of ExpertCallers.
#12of 30
Consumer products and services
It is one of 2 here listing reporting and one of 7 here listing manufacturing.
Of the 30 here, 17 also cover financial services and 16 also cover business services; 2 also work in United States and 2 also work in Dubai.
Behind DRS Acquisitions Inc., ahead of Efficise.