KS&R

• Industries Business Services Entercom & Recreation Healthcare Retail & E-Commerce Technology Transportation & Logistics
• Solutions Brand Building Innovation Market Sensing Strategic Consulting

Who We Work With

Some of the most iconic brands in the world have trusted us since 1983 and we are proud to have clients that continue to work with us after 30 years of successful business together

We deliver on our promise Our promise to provide the highest quality marketing research insights with a reliable team of industry experts that you can count on every step of the way

How We Do It

We care about the quality of our deliverables We care about the impact that our insights and solutions have on your organization We care about our relationships with our clients and with each other

We know that trust must be built between us over time So, let’s get started

We believe better understanding leads to better business decisions

Experience Lab @ KS&R Think of us as your smart friends that take the notion of “purposeful play” in the innovation and customer experience space quite seriously Our team of experts works within KS&R to combine rock-solid research with the latest human-centered design approaches We jump at the chance to experiment with new techniques but also love to breathe new life into time-tested approaches The Experience Lab is where our years of stuck landings and a few skinned knees come together

Buyer Persona Institute, a division of KS&R, was founded in 2010 to give companies insight into what their prospective customers need to know and experience before they will buy

Today, our team of highly skilled professionals delivers buying decision insights and persona activation workshops to more than 150 customers across the globe

Our people make the difference

We’d love to hear from you Send us a note via the form and a member of our team will be in touch

P: 1 888 8 KSRINC P: 1 315 470 1350 F: 1 315 471 0115

• Industries Business Services Entercom & Recreation Healthcare Retail & E-Commerce Technology Transportation & Logistics
• Solutions Brand Building Innovation Market Sensing Strategic Consulting
• About Why KS&R? Tumble Buyer Persona Institute Leadership Culture Newsroom