IconRadius

IconRadius is an operations and business support platform for internet service providers and telecom operators. It covers the work of running a service provider from the first sales lead through to billing and reporting, and includes a built-in AAA RADIUS server for bandwidth management.

Main features

• Customer management: handles leads and customer records.
• Billing and invoicing: produces bills, including for triple-play services.
• Service provisioning: sets up and manages customer services.
• Help desk: handles customer support requests.
• Franchise and inventory management: tracks franchise partners and equipment stock.
• Reporting and analytics: summarises operations for managers.

Who it works with

It is built for broadband, FTTH and Wi-Fi operators that need one system for customer-facing and network-facing work.

Key facts

• Included: Inbuilt AAA RADIUS for bandwidth management
• Deployment targets: Broadband, FTTH and Wi-Fi networks