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VoIP Software

3CX

Software-based IP PBX and unified communications system sold through a channel partner network

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About 3CX

3CX develops a software-based business phone system built on open standards that replaces proprietary PBX equipment. The company sells only through resellers and says it has more than 25,000 partners.

What 3CX offers

  • Phone system — an IP PBX managed on-premises or hosted.
  • Video conferencing — meetings built into the same system.
  • Live chat — conversations with website visitors, including a WordPress chat plugin.
  • Mobile apps — iOS and Android apps for remote work.
  • Call centre features — queue strategies set for individuals or groups, plus reporting.
  • Messaging channels — WhatsApp business messages and business text messages.

Who it works with

Small businesses and larger organisations. Users pick their own SIP trunk, handsets and operating system.

Key facts

  • Sales model: Channel only
  • Partners: More than 25,000
  • Deployment: Hosted or self-managed

Profile written by TrustList from the business's own published information, Oct 2026.

What the business tells TrustList

Delivery
SaaS (cloud) evidence sent

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