VAMS

How a workplace admits people says a good deal about the organisation, and VAMS Global makes visitor management systems for commercial and corporate buildings, with a customer base mostly in India. The company calls it the largest visitor management system in the world and highlights its rating among customers on the review site G2, both claims made by the vendor.

Setting up the entry process

VAMS lets a site customise its human workflow: the policy it must comply with, the infrastructure it uses, and the groups of people who enter. Pre-scheduled visitors and walk-in visitors each follow their own route, and hosts receive time-sensitive alerts when someone arrives. A central dashboard shows who is on site and supports reports on safety, security and operations.

Health checks and fast gates

The system supports health screening questionnaires, body temperature scanners, mask compliance checks, parking management and digital locker integration. At the door, smartphone QR codes connect to access control such as biometric scanners, self-service kiosks, turnstiles and facial recognition, so check-in and check-out move quickly. The company says it also protects the visitor data it collects.

More than visitors

The product line extends to tenant onboarding for multi-tenanted properties, with credentials and requests handled in a single tool and dashboards for each tenant. There are also modules for material gate passes, one of them using AI, contractor management, parcel management and emergency notification, and a managed workplace security service. The vendor says its software integrates with many third-party applications, including Aadhaar and CoWIN, and it lists enterprise and real estate customers. Its framing is that employers are moving from control to care, with health safety, comfort and customisation becoming more important. Faster check-in and check-out times, and software fitted to the circumstances of each workplace, are the other trends it names as it sells its approach to reception.