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Training Software

WalkMe

Digital adoption platform that guides employees through business software with in-app prompts and usage insights

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About WalkMe

WalkMe is a training and digital adoption platform for organisations whose staff work in business software. It places a transparent layer over an application and walks users through tasks as they happen.

What WalkMe offers

  • In-app guidance — step-by-step prompts and content shown at the moment a user needs help.
  • Contextual AI support — the platform uses AI and awareness of what the user is doing to steer them to the next action.
  • Usage analytics — a view of how employees use their software, where they struggle and which features go unused.
  • Efficiency insight — highlights where processes are slowing people down.

Who it works with

Large enterprises. The vendor says about 2,000 enterprises worldwide use it, including more than 30 percent of the Fortune 500.

Key facts

  • Category: employee training and software adoption
  • Customers: around 2,000 enterprises globally

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

  • User Onboarding
  • Simulation
  • Training Companies
  • Churn Management
  • Content Syndication
  • Feedback Collection
  • Content Creation
  • Contextual Guidance
  • Customer Segmentation
  • In-App Training
  • Launch Management
  • Self Service Tools
  • Certification Management
  • Installed - Mac
  • Installed - Windows
  • Web-Based, Cloud, SaaS
  • iPhone / iPad
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Asset Categorization
  • Task Management
  • Dashboard
  • Workflow Management
  • Reporting/Analytics
  • Training Management
  • Document Management
  • Self Service Portal
  • Surveys & Feedback
  • Analytics
  • Predictive Analytics
  • Audience Segmentation
  • Android
  • Asset Library
  • Live Chat
  • Multi-Channel Data Collection
  • Built in LMS
  • Corporate/Business
  • Mobile Learning
  • Employee Handbook
  • Orientation Workflow Management
  • Knowledge Management
  • Survey/Poll Management

Rankings

As of 2026-10-05. Organic ranks only; sponsored placements are never ranks.

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