Twist

Twist is a messaging app for work that is built around threads rather than a constant chat stream. Conversations stay on topic and can be read later, which suits teams spread across time zones. It was named a World Changing Idea by Fast Company.

Main features

• Threads: keep each discussion separate so key details do not get buried.
• Channels: organised by topic, project or client for visibility across teams.
• Inbox: gathers threads in one place, with notifications designed to be less intrusive.
• Private messages: one-to-one conversations for quick details or feedback.
• Integrations: connects to other apps, with options for custom automation.

Clients

Remote, hybrid and flexible teams that want fewer meetings and less pressure to reply instantly.

Key facts

• Style: asynchronous, with no online status indicators
• Onboarding: past threads give new staff the background to earlier decisions