Gradient Data Solutions, Inc

Gradient Data Solutions, Inc runs managed IT support for small and medium businesses in Miami, Florida. It acts as an outsourced IT department, handling day-to-day support alongside security and compliance.

What Gradient Data Solutions offers

• Managed IT support — help desk requests handled remotely, with on-site visits when needed.
• Cybersecurity — protection for networks, email and spam, plus a quick cyber score check on the website.
• Backup and recovery — data backup and business continuity planning.
• Compliance — IT services aligned with regulatory requirements.
• Support for existing IT teams — extra help alongside in-house staff.

Who it works with

Healthcare organisations, financial services firms, non-profits and industrial manufacturers around Miami. Client comments on the site mention working with the firm since 2002 and 2006.

Key facts

• Based in: Miami, Florida
• Response: the firm states support requests are answered within minutes, with on-site visits for critical problems
• Retention: it reports a 99% client retention rate