About Tethr

Identify cost drivers in your contact center and drive them down

Reduce average handle times, repeat contacts, and improve first-call resolution
Automate quality assurance processes and analyze 100% of your conversations
Find coachable insights to improve agent performance Pinpoint what causes customer friction - and eliminate it
Improve customer loyalty and overall CX
Send targeted save offers to stop churn Discover the techniques top performers use to close the most business
Identify the best-performing rebuttals to sales objections
Find opportunities for cross-sell, upsell, and special offers
Coach your whole team to sell like high performers

Increase in sales conversions

Reduction in QA call monitoring time

Prescriptive dashboards deliver insights into the questions that matter automatically, with easy integrations and minimal set-up Quickly act on insights from your customer conversations with a single glance

Prebuilt library with 1000s of models proven to improve CX Insights you can trust, based on over a decade of industry-defining research into best practices for customer loyalty, sales conversion, customer churn, and agent performance

That help you focus.

Our AI scores and benchmarks every conversation against the performance of other companies and millions of interactions – prioritize the most pressing issues that provide the highest opportunities for improvement