Ticketsolve

Ticketsolve is a software-as-a-service platform for ticketing and audience management. It began when a not-for-profit festival in Dublin asked for help with its ticketing system. It now supports organisations across the live events sector.

What Ticketsolve offers

• Ticketing and box office — online sales and counter sales in one system.
• Marketing and CRM — audience data and follow-up communication.
• Fundraising — donation prompts and long-term donor cultivation.
• Mobile tickets and scanning — pre-show upsells, mobile tickets and fast entry scanning.
• Data and insights — automatic reporting on how the organisation is performing.
• Payments and protection — add-on products named TS Pay and TS Protect.
• Integrations and event hub — connections to other systems.

Who it works with

Theatres and multi-venue groups, arts and cultural centres, festivals, museums and galleries, and visitor attractions across the UK and Ireland. The earlier profile also lists sport and leisure.

Key facts

• Origins: Dublin, Ireland
• Model: cloud-based software supported by a partnership approach