Kenner Soft Service GmbH

Online shops built on Shopware, Oxid and Magento

Kenner Soft Service GmbH builds online shops and custom software from developers in Ukraine and Eastern Europe, working mainly as an e-commerce agency. Its typical clients are technology and e-commerce companies short of engineering capacity. Its own description stresses strategic planning, effective implementation and continuous adaptation to changing market conditions.

Online shops on Shopware, Oxid and Magento

The shop work covers the creation, further development and support of online stores on Shopware, Oxid and Magento, across different versions and editions. Stores are built to be responsive, so they adapt to every device, and to carry a personalised user experience with full system integration. The firm starts with a thorough analysis of requirements and goals, then supports the project from the idea through to launch. For new stores it typically takes three to six months.

KennerPIM and product configurators

The firm's proprietary product, KennerPIM, is a product information management system that brings product data into order. The team also develops and integrates PIM systems and product configurators for complex products, which need a configurator that works with the product data behind it.

B2B portals, CRM and ERP links

B2B portals for suppliers and wholesale clients are built with integration into the client's current IT systems. The firm integrates PIM and ERP systems so that product information and business processes are managed from one centralised location. For customer relationship management it recommends smaller CRM solutions, including EspoCRM, an open-code web application for planning tasks, analysing company work and defining customer interactions. The firm also migrates existing shops to Shopware, moving data, products and content.

Audits, DevOps and support after launch

The firm offers an audit of an existing project, followed by support and further development. Its DevOps services cover infrastructure development and ongoing technical support, which the firm says can reduce infrastructure maintenance costs. Its IT support covers troubleshooting, shop optimisation and the integration of new functions into live shops, and the firm handles high loads and third-party system integrations.