HiTech Service LLC

HiTech Service LLC is an IT outsourcing company with an office in the United States and a research and development centre in Ukraine. Its team has worked together for more than ten years and takes on software development, testing, support and compliance work for clients in the US, Europe and Asia.

What HiTech Service LLC offers

• Software development outsourcing — design, coding, testing and maintenance of applications by a team acting as an extension of the client's own.
• Quality assurance — functional, regression and automated testing across a product's lifecycle.
• Customer support outsourcing — email, chat and phone support under the client's brand, including for small firms.
• Managed IT services — monitoring and running servers, networks and databases, with round-the-clock cover.
• Compliance — compliance audits and GDPR compliance work.
• Specialist areas — software as a medical device, on-premises AI and emergency IT support.

Who it works with

Past clients include Odyssey Logistics and Technology, for which it built and ran server monitoring tools on WebSphere, Payfone, and a USAID contractor project on municipal energy reform in Ukraine.

Key facts

• Offices: United States; R&D centre in Ukraine
• Certification: ISO 9001:2015
• Technologies: J2EE, SOA, BPM, BRMS