Digital Teammates

Boredom at work is what this Polish company says it automates. Digital Teammates designs software robots to carry out repetitive office routines, and it stays involved afterwards: the company creates the robots, maintains them and trains them.

Robots paid for work done

The model is Robot as a Service. Instead of buying software, a client rents robots and pays for the work they actually carry out, with no upfront costs. The company says this suits any organisation with an overload of repetitive office tasks, whatever its industry or size. It describes its robots as safe, efficient and error free, and says they take on the duties people dislike, which raises the satisfaction of their human colleagues.

From first meeting to working robot

The company outlines a short route to start:

1. A brief meeting, usually remote, to understand the client's needs.
2. A look at the processes that might be candidates for robotisation. Two or three are normally enough.
3. A check by its so-called Robo Shepherds on whether each activity can be automated, with analysts assessing the automation potential free of charge and its IT team discussing the technical side.
4. An offer, a contract, and the building of the robots, which it says appear in the client's company within about six weeks.

Range of technology

Its name includes hyperautomation, robotic process automation and AI. The robotic process work covers designing robots that handle repetitive tasks, and the company says it combines this with other automation to reach large-scale results.

Banking experience

It lists a major Polish bank among its clients, where robots handled payment and customer request processes. The company says its approach differs from others through a friendly attitude to clients, close involvement in the project and business honesty. It also publishes commentary on trends and challenges in process robotisation.