Digital Teammates – Hyperautomation, RPA, AI

Digital Teammates – Hyperautomation, RPA, AI builds software robots that take over repetitive back-office tasks. The company works in Poland and rents its robots under a Robot as a Service model, so clients pay for the work the robots actually carry out. It pitches the service at any organisation with a heavy load of routine office processes, whatever the sector.

What Digital Teammates – Hyperautomation, RPA, AI offers

• Robotic process automation: designing robots that handle repetitive processes such as payments and customer requests.
• Robot maintenance and training: keeping robots running and updating them after they go live.
• Process assessment: analysts review two or three candidate processes to judge whether they can be automated.
• Robo Shepherds: a team that checks feasibility and then builds the digital teammates.
• Data protection support: robots keep an audit trail of activity on personal data, which helps with GDPR work.

Who it serves

The firm names banking and leasing clients, including mBank and mLeasing, where robots were later extended to other departments. It says a first robot is usually working within six weeks of signing a contract.

Key facts

• Based in: Poland
• Model: Robot as a Service, with robots paid for the work they do
• Delivery: robots ready within 6 weeks of contract