Criton

Criton provides hotels with a platform for building their own guest app and connecting it to existing hotel systems. The aim is a contactless stay, in which guests handle check-in, room access, dining orders and bookings from a phone. Operators also use the app to promote facilities and gather reviews after checkout.

What Criton offers

• Branded hotel guest app — dining options, photo galleries, menus and facility bookings in one app, with multi-property browsing for hotel groups.
• Mobile check-in and digital key — links to the property management system and door lock system so guests can skip the reception queue.
• Food and beverage ordering — in-app ordering plus restaurant and spa reservations and chat with hotel staff.
• Location-based push notifications — offers and updates sent to guests during their stay.
• Loyalty and direct bookings — a loyalty programme and a link to the hotel's booking engine to cut commission paid to online travel agents.

Who it works with

Criton serves hotel operators, including luxury properties; Fistral Beach Hotel and Spa is named among its clients.

Key facts

• Awards: a 2020 Travolution Awards winner; finalist in the Skift IDEA Awards 2020 contactless category
• Recognition: listed in Skift's travel startups for 2019