BIG HELP desk

About BIG HELP desk

Anti-virus Monitoring & Updating
Office 365 Management and Implementation
Onsite support services - do you need technicians onsite once a week or more?
24/7 server monitoring alerts and patching
Software development: Need a custom application to meet your unique business needs?
ASP
net web design: Beautiful fully responsive web development
Network security and physical access control
Search engine optimization SEO and analytics
Google and Bing/Yahoo Adwords/Analytics Optimization
CV / Resume Parsing API web services - Get your free account today!
Skype for business implementations (VoIP phone systems)

We work with high paced, small, medium, and large production businesses and it’s important that there is little downtime in the event of computer issues or data loss. Our team is equipped with the experience and knowledge to investigate and quickly provide solutions for your company. We provide remote assistance and deploy in-office personnel when needed.

We provide support and assistance for all computer issues, including: computer software and hardware problems, data backup, data recovery, disaster recovery, slow computer issues, computer viruses, computer security investigation and resolution, HIPAA privacy, and more.

Please call our team with any questions at (832) 930-7165.

Why Outsource your IT?

Computer networks with hardware, software, data and telecommunications are complex and ever changing Outsourcing IT to a full service IT firm offers several advantages

Control Operating Costs: Salaries, health insurance, employment taxes, training, vacation and sick days
It all adds up – let alone the cost of management oversight
Outsourcing your technology support eliminates these costs
Gain Expertise: One person can’t know it all
Deepen your base with ongoing access to the collective knowledge and experience of a team of IT professionals
Manage Risk: Single-entity protection of your valuable infrastructure is an expensive proposition
You can’t afford to corners when one IT failure could spell disaster for your business
Outsourcing IT to a provider that has state-of-the art technology and uses industry best practices ensures your business continuity while leveraging your investment
Free up Resources: Growth is limited by two things – people and capital
Outsourcing technology actually frees up both resources so you can expand your business, improve your product and/or services, increase your marketing or simply reduce your personnel costs
Increase Productivity: An outsourced IT company earns your business every day when it is proactive and reactive in the management and maintenance of your IT systems
This significantly reduces the risk of system-failure and downtime
Ultimately, it keeps your entire business environment – from staff to processes – functioning smoothly
Re-focus Company Priority: You know what business you’re in, and it’s not IT
Give yourself room to refocus on your core competencies while allowing an IT company to do what it does best, manage technology
Restructuring your IT puts everyone to best use, improving costs, quality, service, and employee attitudes