Enterprise Texting

But More Than Texting
We call it Omni-Channel Texting
Start inbound or outbound communication via Texting and layer in Secure Chat, Video, Voice, CoBrowse and Conversational Bot in the same engagement and delight your consumers with your ability to communicate the way they want

Security is built into our DNA
We are committed to providing the software and support needed to stay compliant with complex regulations
Our list of out-of-the-box integration is quite lengthy, and only getting longer

Our extensible and open platform provides the solutions you need to get started for digitizing your communications for lending, collection, marketing, contact center and HR & IT
Eltropy is the industry’s only solution designed for both inbound and outbound digital communications for all departments

Our Commitment

to Credit Unions & Community Banks
Eltropy is dedicated to providing world-class digital communications solutions designed for Credit Unions and Community Banks
Our deep commitment to Credit Unions and Community Banks is part of our DNA
We stand behind each and every customer, no matter the size
100% of our R & D spend is dedicated to building amazing solutions for Credit Unions and Community Banks

Deep Industry Ecosystem Integrations

We know communication is most effective when done with context
We are committed to integrating with your Core, LOS, Collection, OLB and any other solution you need to communicate with members from
We bring the power of Digital Communications to all your IT systems

Platinum Class Customer Success

Behind our platinum class solution is incredible team of Customer Success Managers that will become an integral part of your digital team and make sure you are 100% successful with your digital initiatives

• Lending
  Accelerate Lending with 1:1 Texting and Text Alerts
• Collections
  40x more effective collections communication
• Contact Center
  Add Digital Channels and Text Enable your Phone Calls
• Marketing
  Increase Conversion Rate with Conversational Texting
• Reputation Management
  Get more reviews by integrating Texting with Review platforms
• Payments
  Reduce collection costs by enabling Text-to-Pay
• Appointments
  Expedite appointments and centralize branch availability
• Video Banking
  Face-to-Face conversations and faster resolutions
• Conversation Intelligence
  Discover insights into your consumers like never before
• Intelligent Virtual Agent
  An IVA built for specifically community financial institutions

[WATCH] The 7 trends your CFI needs to be aware of

2023 has brought a number of pressing questions to the table for credit unions and community banks across America: Recession
Widespread staffing shortages
Increasing fraud

Eltropy, the leading digital conversations platform for community financial institutions, is proud to announce its attendance at one of the year’s key credit union events

Growing Network of Integration Partners
Get more done faster with Eltropy integrations with popular Core, LOS, AOS, Collection, CRM and other solutions
Use our open APIs to integrate with even more solutions

What our Customers

have to say
“Eltropy is easy to navigate and is a great use of technology to move our Credit Union forward and stay competitive in this day and age where members want quick service wherever they go
”
“Texting has been a great asset during this time when we have employees working from home
The members have been very responsive and feel safe sharing information because of the verification feature
”