HCSS Dispatcher

Many heavy civil contractors still run their crews and machines from a magnet board in the office. HCSS Dispatcher, from the construction software company HCSS, is described as that same board made digital, with automation added.

Scheduling crews and equipment

Dispatchers use it to assign people and machines to jobs and to see where every resource is at any moment. The aim, as HCSS puts it, is to avoid downtime and delays and to cut unnecessary equipment rentals by knowing what the company already owns and where it is.

Automation and links to other HCSS products

Routine scheduling tasks can be automated, and Dispatcher integrates with other HCSS products so that scheduling connects with estimating, project management, time tracking, safety and fleet work rather than sitting alone. HCSS groups its range into pre-construction estimating, project management, operations, environmental health and safety, and fleet.

About HCSS

The company has developed software for construction firms since 1986 and says more than 4,000 contractors in North America use its products, from small and mid-sized firms to enterprises. It reports that large shares of the biggest utility, transportation and heavy civil contractors on an industry ranking use its software. Customers can draw on implementation help, classroom and online training, consulting and ongoing support, and HCSS says its support line is answered by a person within a few rings. It runs a users group meeting each year. Its marketing focuses on heavy civil and infrastructure work such as earthwork, paving and utilities, and it quotes more than 80 standard reports and 99.5 percent uptime for its hosted tools. Fleet, safety and data and reporting products sit alongside scheduling in the same family.