Better Uptime

Better Uptime is an uptime monitoring and incident management service, now sold under the Better Stack name. It watches websites, APIs and network services, and contacts the right person on a team when something fails.

What Better Uptime offers

• Uptime monitoring — checks web pages, APIs, ping, SSL, domain expiry, DNS and mail protocols such as POP3, IMAP and SMTP.
• Error evidence — records the API error message and a screenshot of the failed page, with a second-by-second incident timeline.
• On-call alerting — schedules on-call duty and sends alerts by voice call, SMS, email, Slack, Teams or push notification.
• Escalation rules — routes incidents by time, team availability and where the incident started, and merges many incidents into one.
• Status pages — hosts a branded page on the customer's own subdomain, with email subscriptions for users.
• Cron and heartbeat tracking — alerts when scheduled jobs, backups or serverless workers fail to run.

Who it works with

The service is aimed at engineering and operations teams, from solo developers to larger companies. It connects with tools such as Datadog, Grafana, Prometheus, AWS and Azure.

Key facts

• Check frequency: every 30 seconds on the fastest checks, with real Chrome browser tests
• Compliance: SOC 2 Type I
• Integrations: more than 100