Insight

Independent gyms and fitness centers use Gym Insight, management software that brings member billing, check-in, access control, sales and reporting into one system. The product was built after its makers found that existing gym software mostly handled billing and little else. The company also offers step-by-step help for new clubs and for existing businesses that want to switch to the system.

Billing that collects dues without chasing

Member dues are collected through integrated, automated billing, which the company says cuts delinquent accounts and lowers business expenses. The company says dues are received daily. Paperless signatures and contracts are captured at sign-up, and the company says the system raises staff productivity.

Access control with key tags

A 24/7 check-in system works with digital key tags, barcode tags or RFID tags, so members can enter without staff present. Owners can monitor access, view activity and make changes remotely from anywhere. The company says member management, billing, access and reporting are all centralized, so the owner is not juggling several systems at once.

Front-desk sales and point of sale

The Sales Guru tool helps staff capture a prospect's contact details during a facility tour and issue guest passes on the spot to people who have not yet decided. Point-of-sale invoicing covers memberships, merchandise and drinks, with an invoice produced after each transaction, stock tracked and low-stock alerts sent automatically. Modern hardware is offered for busy front desks, and the company says checkout becomes faster as a result.

Member app, bookings and retention

Members can use a mobile app and a calendar on the club's own website and social media to make reservations, and drop-in rates can be shown online. Retention and attrition are tracked, and personal training, membership sales and employee commissions are handled in the same dashboard. The company also offers a built-in contact tool for converting leads with follow-ups and real-time tracking.