About CallPotential

STORAGEMART SELECTS CALLPOTENTIAL TO POWER INTERNAL CALL CENTER

REMOTE PROPERTY MANAGEMENT SUITE

This comprehensive software bundle enables you to provide remote service while streamlining operations, giving you everything you need to successfully grow your business from afar.

NEW CONTACT CENTER DASHBOARD

Introducing a new dashboard for self storage operators, which offers a centralized view of agent performance, availability, and call and queue metrics such as time to answer, average time on call, and service level.

STORAGE IS ABOUT RESULTS. SO ARE WE.

Increase efficiency and profitability through a complete platform designed for results

Reduce Ad Spend by 30-45% Insource your Call Center and Take Control of your Quality Convert 250% More Leads Get Paid 35% Faster Increase Store Performance with Optimized Evaluation Tools

FOR OPERATORS, BY OPERATORS

CallPotential is built by operators who leverage technology to create efficiencies and standardization at scale By giving you a complete picture of your business, our technology helps operations and on-site teams work together to:

Increase lead-to-rental call conversion rate by 66% As seen by StorQuest Self Storage
Reduce Bad Debt by 40% As experienced by Spaces Self Storage
Increase Auto-pay Sign-Ups by 25% As reported by Compass Self Storage
Create Controlled, Personalized Customer Experiences As implemented by Right Move Storage

OUR AWARD-WINNING PLATFORM DELIVERS

Average satisfaction rating from our customer success and support teams Inside Self Storage Best of Business Award Winner Trailing two-year customer retention rate