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Retail Management Systems Software

Endear Retail CRM & Messaging

Retail CRM and clienteling software that helps store teams message customers by text and email, in store and online

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About Endear Retail CRM & Messaging

Endear Retail CRM & Messaging is a customer relationship tool designed for retail brands. It helps store staff keep in touch with shoppers, whether the customer buys in person or online, and tracks which outreach leads to sales.

What Endear Retail CRM & Messaging offers

  • Clienteling — personalised outreach by sales associates, with appointments and visit notes.
  • Unified customer view — purchases, preferences and interactions from stores and ecommerce in one real-time record.
  • Automated campaigns — SMS and email messages built from customer data.
  • AI features — an AI notetaker and an opportunity engine that points to worthwhile follow-ups.
  • Performance tracking — shows which stores, campaigns and associates drive sales and foot traffic.
  • Integrations — ecommerce connections that sync data live.

Who it works with

Consumer and fashion brands, from a single store to hundreds of shops. Named customer case studies include GANNI and PAIGE.

Profile written by TrustList from the business's own published information, Oct 2026.

What the business tells TrustList

Stability: major incidents
1 incidents measured

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