O2B

O2B is a subscription management and billing system built entirely on the Force.com platform. It is intended for telecom and non-telecom companies that already use Salesforce.

What O2B offers

• Order management — quoting, contracts and delivery, with advanced order handling.
• Dynamic billing — one-time or recurring charges, including pre-paid and post-paid options.
• Pricing models — tiered, volume and contract pricing, plus time triggers and class of service.
• Usage features — roll-over usage and offset billing.
• Billing structures — billing by location, distributed billing, hierarchical billing and bill process groups.

Who it works with

Telecom companies and other businesses with subscription services that run Salesforce.

Key facts

• Platform: Force.com native
• Vendor: the website now sits under Chikpea, which presents O2B within a broader subscriber relationship suite.