ChikPea

ChikPea offers a set of Salesforce-native tools it groups under the name Subscriber Relationship Management, or SRM. Where a standard CRM centres on a single sale, SRM follows the whole life of a subscriber, from order and delivery through to billing. The company is listed in the United States.

What ChikPea offers

• Billing and order management — invoicing and collections across varied plan structures, with subscription tracking and links to ERP systems.
• Service delivery and provisioning — manages implementation status and turns work orders into automated or dispatched tasks.
• Project financial reporting — reporting on how profitable projects are.
• Contract lifecycle management — handles contract terms across their full lifecycle.
• Resource management — allocates staff and other resources to work.
• Salesforce CRM consulting — advisory services for Salesforce users.

Who it works with

Subscription-based service providers, including those handling high transaction volumes. The company says tracking usage history and payment timing helps them adjust delivery and billing to cut disputes and churn.

Key facts

• Based in: United States
• Platform: built natively on Salesforce
• Integrations: connects to ERP systems