InnoSource

InnoSource is a human resources, staffing and IT agency that works with employers across the United States. It is based in Columbus, where it started more than twenty years ago.

The agency recruits to order for each position and also runs some customer-care operations for client companies. More recently it has added AI-based tools for workforce tasks that do not need heavy IT integration.

Products and services

• Contract staffing: candidates recruited for each open role.
• On-site outsourcing: on- and off-site management of customer-care teams.
• AI solutions: tools aimed at operations and workforce outcomes.
• Job placement: a job board and a referral programme for candidates.

Who it works with

Employers hiring in customer service, finance and accounting, insurance, health care, warehousing and utilities. Roles can be full or part time, remote, hybrid or in person.

Key facts

• Based in: Columbus, Ohio, USA
• Experience: over twenty years in the utilities sector
• Coverage: clients across the United States